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Airline refuse assistance dog


Air (Plane)
Netherlands
Amsterdam

I have been trying to book a flight with my internationally accredited assistance dog from Amsterdam to Lusaka (for work) and both Qatar and Emirates refuse to take us.

They say that Zambia doesn’t allow assistance dogs in cabin. Which is not the case as I can fly with Kenya air. The two airlines are willing to take my on the first flight.

This shows again that the EU law has lope holes as the don’t see Zambia as the third country in my trip but as a further destination.

Incident submitted by Sandra Emons